CLIENT SPOTLIGHT: RISK MANAGEMENT ASSOCIATES, INC.

By James Forrest

We are proud to have Risk Management Associates, Inc. (RMA) as one of our clients at the Forrest Firm. Like so many of the businesses in our geographic region, RMA brings a tremendous amount of knowledge, experience, and a huge value proposition to its client companies.  In my role as a corporate lawyer, I know how critical their set of services can be to many types of companies charged with protecting their data and intellectual property.

Founded in 1988, RMA has brought its comprehensive suite of corporate security solutions to over 600 companies throughout the country.  The company serves several key industries, including government, education, manufacturing, service and technology.  RMA’s client list includes many of the leading universities, banks and insurance companies, state and federal agencies, utilities, and manufacturers throughout the United States.

Led by a talented executive team out of its Raleigh offices, RMA offers services that divide into four major categories:  security consulting, security systems design and engineering, investigative services, and training.  In a recent conversation we had with Christine Peterson, the firm’s Executive Vice President, she explained some of RMA’s core areas of focus within these service categories.

According to Peterson, many companies make the mistake of boiling security down to some kind of technology outlay, and they are lulled into a false sense of protection of corporate assets, be they physical or intangible, by the expense and complexity of many modern systems. “Security is ultimately about people, processes, and technology,” stated Peterson during our talk. “Technology is great, but it can be utterly useless without a solid program and the people who understand the technology and the program’s implementation.”

She went on to outline the importance of working with security consultants to ensure that the customer reduces controllable losses by safeguarding assets in an integrated, cost effective program that enhances operational effectiveness.  The firm is vendor agnostic, so RMA gives unbiased recommendations tailored to the client’s respective mission and objectives and based on real threat, probability and criticality.  Peterson further stated that by involving a consultant early on in the building or retrofitting process for a corporate location, the better the chances were that companies will provide the right level of safeguarding for their assets at the lowest cost.

Another key area for RMA is its computer forensics expertise, part of its investigations service area.  Peterson said that RMA has exceptional capabilities in this area to protect corporate interests in the event of embezzlement or theft of physical assets or intellectual property. The company has the ability to comb through existing data as well as deleted data in hopes of recovering evidence necessary to make RMA clients whole again in the event of corporate crime taking place. With the ability to review data files including emails, Internet activity, and user activity, RMA can potentially recover extensive evidence that clients can use with corporate attorneys and/or law enforcement to take legal action and work with insurance companies to recover losses.

We appreciate having such a unique and talented group of people to work with at RMA. Their national scope and 23-year track record of security know-how should keep the company and its clients sustainable for years to come.